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Frequently Asked Questions
Do you use boxed cake mixes?
Nope! Every cake is made from my own recipes that I’ve developed; carefully refined and perfected over time with honest and real ingredients
Is there an minimum order requirement?
Miniature Cakes require a minimum order of 5 cakes (flavors can be mix and matched!).
Standard Cupcakes require a minimum of 1 dozen.
Miniature Cupcakes require a minimum of 2 dozen.
When can I expect my order to be ready?
-Please allow 2 days for standard orders.
-Catering orders and large orders may need additional lead time.
When is payment due? How do I pay?
For first time customers, payment is due upon ordering.
For repeat customers, payment can be made when ordering, or when the order is delivered.
Orders in the amount of $100 or more require payment upon ordering.
Payment Options:
Venmo (@NhuBinhTubergen), Zelle or Apple Cash to 616-218-3232, (Cash/Check for repeat customers)
Do I pick-up or do you offer delivery?
Both! Delivery orders have a $16 fee. Pick-up orders do not have a fee and can be picked up here.
Are you a cottage or commercial baker?
Nhu Baking Co. is primarily a cottage bakery, but we are happy to offer commercial baking as well! We have access to a licensed commercial kitchen for orders and events that require commercial preparation. If your order requires commercial baking, just let us know when submitting your inquiry!
*Additional cost may apply for commercial preparation.
What's the best way to eat my delicious cake?
Miniature cakes and cupcakes are best eaten at room temp for optimal texture and moisture! If you decide to refrigerate/freeze after receiving the cakes, please allow it to come to room temp before consuming.
What is the size of the miniature cake? How many does one miniature cake serve?
They are 6.5in x 2.5in cake pans; the cake and frosting of a miniature cake is equivalent to 2 to 3 cupcakes in one!
One miniature cake is considered one serving, but it can also be shared!
How do I decide between ordering miniature cakes or cupcakes?
The miniature cakes are great to eat right away during an event, but it's also a great 'take-home' dessert with its convenient packaging. Cupcakes are ideally best eaten during an event.
(e.g. both mini cakes and cupcakes can be served at a wedding, but the mini cakes would make a great wedding favor for guests to take home.)
Do you have gluten-free or dairy-free options?
Yes! View the gluten-free and dairy-free menu here.
Do you have a storefront?
No, I do not have a storefront. I do all baking within the comfort of my home with cleanliness and care!
All pick-up orders will be located here.
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